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Help/FAQ



Help & Frequently Asked Questions (FAQ)
 
 
 
HAVING TROUBLE VIEWING THE PREVIEW CLIPS?
Our site will attempt to install the necessary QuickTime components for you, however, if the preview clips dont play correctly (or at all) you may need to do a full QuickTime installation yourself.  You can do this by visiting the QuickTime site.
 
HOW DO THE QUICKTIME PREVIEWS COMPARE TO THE FULL-RES HD CLIPS?
In making our preview clips, we have tried to balance quality with size and convenience.  In terms of resolution, the previews are ¼ size or 270 pixels high versus 1080 for the HD clips.  We also compress them to be about 1/100th of the file size of the full resolution clips, but they still look pretty good.  You can freely bring the preview clips right into the major editing tools (with a quick re-size) and use them until you are ready to license the HD versions for your production cut.
 
WHAT ARE MXF FILES ANYWAY?
MXF stands for Material eXchange Format.  It is a file format that has been set by SMPTE and has been adopted by the major non-linear video editing software vendors as the next-generation tapeless workflow format.  Verify that your software can accept these files before purchasing any of our clip licenses.  If you would like more details on the background of the MXF format, there is a good Wikipedia entry here.
 
HOW GOOD IS THE AUDIO?
We make every effort to acquire the best audio we can.  Most clips are shot with 4-channel 48k / 16-bit audio, where channels 1 & 2 are captured using the professional Mid-Side technique (M-S Audio) and channels 3 & 4 are captured with an on-camera stereo microphone.  The Quicktime samples are rendered with mono audio from the “Mid” channel.
 
WHICH EDITING SYSTEMS WILL WORK WITH THE FULL RES MXF HD FILES AND HOW DO I IMPORT THEM?
Several professional video editing systems will accept the MXF file format.  We have tested Avid Xpress Pro (HD) and Final Cut Pro but we encourage you to download some free full-resolution clips from our samples section to be sure that your system supports this format. Please consult your editing system documentation on how to import MXF files. We've developed a quick guide for Avid and Final Cut Pro here. If your system needs the P2 folder structure, you can downlad it here.
 
WHAT DO THOSE APPBREVIATIONS IN YOUR CLIP DESCRIPTIONS MEAN?
We have adopted the long-standing model for film stock descriptions.  Heres what the abbreviations mean:
 
ECU:    Extreme Close Up
CU:       Close Up
MCU:    Medium Close Up
MS:      Medium Shot
MWS:   Medium Wide Shot
WS:      Wide Shot
EWS:   Extreme Wide Shot
 
WHAT ARE YOUR PURCHASE TERMS AND CONDITIONS?
Our terms and conditions are part of our simple Project-Based Royalty-Free licence agreement.
 
 
Avid Xpress is the registered trademark of Avid Technology, Inc.
Final Cut and QuickTime are the registered trademarks of Apple Inc.